Privacy Policy
At CrestoriaLondon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.
Information We Collect
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Personal details: name, email address, billing/shipping address, payment information.
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Order information: items purchased, order history.
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Technical data: cookies, IP address, browser type, and device information.
How We Use Your Information
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To process and deliver your orders.
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To communicate with you about your purchases, requests, or support inquiries.
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To improve our website, products, and services.
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To provide personalized advertising and marketing (with your consent).
Sharing Your Information
We only share your personal information with trusted third parties to help us run our business, such as:
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Payment processors (Shopify Payments, PayPal, etc.)
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Shipping partners (UPS, DHL, FedEx)
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Advertising/marketing partners (Meta, Google, etc.)
We never sell your data to unauthorized parties.
Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and deliver personalized ads. You can disable cookies in your browser at any time, but some site functions may be affected.
Your Rights (GDPR & CCPA)
Depending on where you live, you may have the right to:
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Access, correct, or delete your personal data.
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Request a copy of the personal data we hold.
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Opt out of targeted advertising.
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Limit how we use your information.
If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to opt out of the "sale" or "sharing" of personal data.
Data Retention
We keep your personal information only as long as necessary to provide services and comply with legal obligations.
Don't Know Your Rıng Sıze?
#1
Use a Piece of Paper
Wrap a strip of paper around the knuckle of your finger and mark where the ends meet. Measure the length in millimeters, and when placing your order, select this measurement under “Circumference” as your ring size.
Don't Know Your Rıng Sıze?
#2
Visit a Local Jeweler
Visiting a local jeweler with certified equipment is the most accurate way to determine your ring size. Most jewelers will provide this service free of charge.
Locate Nearby Jewelers
Don't Know Your Rıng Sıze?
#3
I’ll Provide My Size Later
If you don’t know your ring size yet, simply select ‘I’ll provide my size later’ while placing your order.
We will prepare your personalized mockup right after your purchase, and once you confirm the design, you can share your exact size with us. Since the mockup will already be ready, we can immediately start crafting your ring.
Have a questıon? Let’s chat.
Get ın Touch wıth Crestorıa
We respond to every inquiry within the same day often sooner.